I led design for Glean’s proactive intelligent experience. The challenge was making AI feel helpful before a user even asked, without becoming noisy or distracting. We explored how relevance, timing, and context could turn proactive suggestions into useful starting points for getting work done.

←Before

I led design and product strategy for a redesign of the Glean homepage to make it more AI-forward and drive usage of Glean Assistant. We moved from a traditional intranet-style homepage to a starting point that helped people move work forward.

I led design for Artifacts, helping Glean expand from answering questions to helping people create finished work. We designed an AI-native editing and collaboration experience for documents, slides, and other outputs, and grew the product from an early concept into a widely used part of Glean (200k+ weekly active users)

I spent two years designing for Growth as Glean scaled from 25K to 1M weekly active users. We constantly experimented with onboarding and activation, finding the right ways to help new users understand Glean’s value and build the right mental model within their first few moments with the product.

Treasure

NFTs as lenses

At Snapchat, I spent my time on two projects: Treasure, a consumer app that used Snap’s AR kit to let people bring their NFT collections into the real world, and a feature to bring NFTs as lenses inside the core Snapchat app (TechCrunch article).